Toning Shoes Online
Shipping Policy

Shipping Policy
We ship all orders in the United States and Canada via UPS Ground, 3rd Day Select, 2nd Day Air, or Next Day Air with the exception of larger supply, package and equipment orders which ship via freight truckline. Please note that UPS measures their transit times by "business days", so this does not count weekends. For example, if you order on a Friday, and you're in a 1 day ship zone or select next day air, your item will not be delivered until the following Monday. Every product we ship is packed according to shipping standards and insured for the value of the product. If you product was damaged during shipping, please contact us so we can help with this process.

We also use the USPS Priority Mail on lighter shipments such as books and DVD's. Some Alaska, Hawaii, and Puerto Rico orders are also sent via USPS Priority.

Our products usually ship out in one business day. Cut off time for same day shipments is 2:00pm PST. If your items take longer then 2-3 business days to ship, we will do our best to make contact with you. If you have a time sensitive matter, please make a note in the comments section of the order form. You can also call or email orders@ryonet.net before you place your order. Sometimes if a partial order is shipped separately or back ordered it will be noted on your invoice on the receipt of your first package.

This shipping time frame does not apply to larger shop packages with a longer turn around time which usually ship out in 1-2 weeks. Also large equipment such as exposure units, presses, and dryers don't ship out same business day unless otherwise arranged.

We ship internationally via BaxGlobal, USPS Global Priority (for small items), and UPS Worldwide Air. Please contact a sales rep for an international shipping quote.

As soon as your product has been shipped you will be sent an email containing the shipping tracking number. You can also track your shipping in order tracking on our website. This will allow you to track your product quickly and easily over the internet or the phone.

 Cynthia's online store

 803-951-9177

803-240-0828

support@toningshoesonline.com