Returns and Refunds
We operate a money back guarantee. If you are unhappy with the product for whatever reason, please contact us to arrange a return and refund. As shipping costs are not retrievable, we are unable to refund shipping costs.

Feedback
If you are happy with the product, please leave positive feedback. If you are unhappy with the transaction for any reason, please contact us to resolve. Contact us first, if you have any problems!

Contact
We will contact you through your e-mail address, please make sure that it is working, if not please send us a new e-mail address. We try to respond to messages within 48 hours, please bear with us as we are getting a lot of messages everyday. If you do not receive a reply to your email within 5 days, it means that we have not received your email or our reply has been filtered out by your spam filters. If this happens, please check your spam/bulk/junk mail folders or email us from a different email account.

 Cynthia's online store

 803-951-9177

803-240-0828

support@toningshoesonline.com